VARANASI: To seek the attention of communications and information technology minister Ravi Shankar Prasad towards the persisting problem of technical glitches in computers at post offices since September 19, mayor Ramgopal Mohaley wrote a letter to him on Friday.
The letter seeks his intervention in order to continue the confidence of loyal account holders in postal system.
"If officials at the post office are to be believed, the work has been affected as the server has been down for over 20 days. Too many technical glitches have slowed down the computers," said mayor. "People have resorted to protests and demonstrations in front of post offices. The officials at the post office have not only failed to convince the people but have also dwindled their faith in the postal system and services," he added.
Underscoring the problems being faced by people in his letter, mayor wrote, "Unable to make transactions from accounts including pension, recurring, FD and monthly income schemes, the helpless people are bound to borrow money for their daily use. The account holders have started asking the postal department to make up for their losses for that particular time period by giving highest interest rates."
Concluding his letter, mayor requested the communications minister to intervene in this matter as soon as possible and direct the senior officials of city's postal department to figure out an immediate solution to this problem.
Source: The Hindu
